Terms and Conditions

In addition or in exception to our standard Terms & Conditions (Ts & Cs) the following Ts & Cs apply:

Quality Guarantee
While we make every effort to ensure the proper cellaring of wines in our possession and will act in good faith in purchasing wines, we cannot be responsible for the condition of wines or whether they show any attributes that might not be expected. In our absolute discretion we will consider requests for replacing the unopened balance of an order that is undrinkable.

Ownership
All goods remain the proper of H&H Bancroft Wines Limited (“HHB”) until payment is received in full. Until that time, the customer will hold the goods as trustees for HHB and must not remove, alter or deface any identification mark on the goods. In the event of sales of the goods by the customer prior to payment in full of the price, the customer shall hold the proceeds as trustee for HHB and such proceeds of sale shall be placed in an account of HHB in such a way as to be identifiable as the property of HHB. In the event of non-payment, HHB shall be entitled in addition to all rights to enter into any premises where the goods may be and recover possession of them. Your order will only have been accepted and the contract between you and HHB will have been created once the invoice is dispatched to you.

Lien
In circumstances where HHB holds goods on behalf of the customer, the company shall have a right of lien on such goods for any debts, claims and liabilities whatsoever for which the customer may from time to time be liable to HHB whether or not the same is due at the time of sale and whether it is due or becomes due when lien is insisted upon. HHB shall exercise the right of lien at its discretion by the sale of goods and will retain the proceeds towards or to meet all debts, claims and liabilities due to become due by the customer to HHB. This right of lien is in addition to and without prejudice to HHB’s unpaid seller’s lien. An acknowledgement by HHB that the goods are being held does not constitute an acknowledgement of the customer’s title.

Payment
Payment is due with order. We accept payment by cheque, MasterCard, Visa, Delta or Switch cards. We are unable to accept payment for duty and VAT by credit card.

For direct fund transfers, our Bank details are:
Bank of Scotland
The Mound, Edinburgh , EH1 1YZ
Sterling account: 00623869
Sort Code: 80-20-00

Prices
All prices are per case of 12x75cl in Bond UK unless otherwise stated and subject to alteration. Stock is subject to availability.

H&H Bancroft Wines Limited reserves the right to alter prices as a result of changes in duty and VAT, and fluctuations in foreign currency.

Minimum Orders
Our minimum order is one standard case (12 bottles or the equivalent). Cases cannot be mixed.

Shipping and Deliveries
Duty and VAT (currently £17.46 per case and 17.5% per case respectively) are payable on delivery, as are any necessary delivery charges from the UK warehouse. Please note that Duty and VAT rates could be subject to change.

Once you have been informed of the arrival of your wines, delivery details must be confirmed within one month or storage charges of £5.00 per case per month will be applied.

Delivery is free of charge for all orders of at least 3 cases or more or of a value greater than £300. For orders below 3 cases or less than £300, a charge of £15.00 (including VAT) is levied in orders for mainland UK *. Charges for other destinations are available on request.

* Charges may vary for certain areas of Scotland . Please enquire for details.

Claims/Risk
All goods shall be at the buyer’s risk from the point of delivery to the buyer or its agents. Loss or damage observed at the moment of delivery should be signed for accordingly, otherwise please notify us in writing within 48 hours. Packaging and damaged goods must be retained for inspection.

H&H Bancroft only purchases wine from the most reputable and long-established sources, and confirms allocation in advance of this offer. In the unlikely event that our suppliers are unable to provide us with the wine we have ordered, we undertake to give a full refund for any wine we are unable to deliver.

No variation or waiver of any of these conditions shall be binding on HHB unless in writing or signed by a director of H&H Bancroft Wines Limited.

Data Protection
We may use your details, and share them with companies in the Opus Group and other carefully selected organisations to send you information about products and services. Your name, address, email and telephone number may be given to those companies for that purpose. If you do not wish to receive marketing information, please reply in writing to the Marketing Manager, H&H Bancroft Wines Limited, 1 China Wharf, 29 Mill Street , London , SE1 2BQ .
 
E&OE April 2008