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Helpline For Ordering Online
If you have any questions about ordering online, please call 020 7232 5440 or email sales@bancroftwines.com
Delivery Charges
Delivery free of charge for all orders of 3 standard cases or more or of a value of £300 or more including VAT. For all other orders, a charge of £10 (including VAT) is levied on any order for delivery to mainland UK. Charges for other destinations, including Northern Ireland, Channel Islands, and overseas are available on request.
Delivery Times
Mainland UK deliveries (organised on a pre-determined delivery schedule) are usually completed usually within 7 days of receipt of order.
Please contact the sales team for our pre-bookable delivery service and for orders to be delivered outside the UK
Delivery Instructions
Please be precise about where you would like your order to be left if it is delivered while the recipient is out. If the recipient is out during our normal delivery hours 9.00am – 5.00pm and there is nowhere secure to leave the delivery, please mention this in the ‘Order Notes' field when placing your order and we will call you to discuss a suitable delivery time. Alternatively please call the Helpline number above.
Gift Orders
Delivery is charged at £5.99 per product from our gift range.
We hope that your first visit to Bancroft Wines will be a positive experience. If there is any information, or explanation missing from this introduction, or from the 'help' sections of the site, please do let us know via our Contact us section. We welcome all Customer feedback
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