Our fine wine team are always on hand to ensure that you receive the best customer service you can.
If you are interested in ordering any of our wines featured on our website please contact us:
Tel: 020 7232 5440
Mainland UK deliveries are usually completed within 2 days of receipt of order.
All UK Deliveries take place Monday to Friday 9am-5pm, excluding public holidays.
Please contact the sales team (telephone: 020 7232 5440 or email firstname.lastname@example.org) for our pre-bookable delivery service and for orders to be delivered outside the UK.
Please be precise about where you would like your order to be left if it is delivered while the recipient is out. If the recipient is out during our normal delivery hours 9.00am – 5.00pm and there is nowhere secure to leave the delivery, please mention this when placing your order and we will call you to discuss a suitable delivery time. Alternatively please call the Helpline number above.
We hope that your first visit to Bancroft Wines will be a positive experience. If you require any further information, please do let us know via our Contact Us section. We welcome all Customer feedback
All duty paid deliveries will be charged at a flat rate of £12.50 (ex VAT) to mainland UK, charges for other destinations, including Northern Ireland, Channel Islands, Highland & Islands and overseas are available on request.
Under bond transfers to Bancroft Wines private storage accounts and within the LCB London network will be free of charge, deliveries to Vinotheque, Octavian, Seckfords, EHD etc will be charged at £4 (ex VAT) per delivery.